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Understanding the Essentials of Client Relationship Management

Customer Relationship Management (CRM) refers to the strategies, processes, and tools a business uses to manage interactions with its customers throughout the entire customer lifecycle — from first contact and sales, to ongoing support and retention.

How to Build Stronger Connections with Your Clients

Customer Relationship Management (CRM) refers to the strategies, processes, and tools a business uses to manage interactions with its customers throughout the entire customer lifecycle — from first contact and sales, to ongoing support and retention.

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